Client Support  

Inbound Voice Support  

The best way to know your customers is by speaking to them directly. 24/7 inbound voice support is the most effective way to ensure your business is competitive. HUp voice support services give you an edge over competitors that rely on self-support or automation. Our Inbound Voice Support Services include:

Outbound Voice Support  

HUp’s outbound support services allow clients to keep in touch proactively with customers and convert customer relationships into tangible business value. We can offer outbound as a standalone service or in conjunction with one or more of our other Call centre services: inbound voice support and technical support. Our Inbound Voice Support Services include:   

Email Support  

HUp prides itself on covering all bases as far as email communication with customers is concerned. We handle every query, support and service professionally, astutely and sensitively. Our email support services include the following:  

Live Chat Support  

We offer a full range of customisable live chat support services to meet your business needs. Our expert customer services representatives will receive industry-specific training to ensure that they provide incredible value to all your customers. No matter what your needs are. We offer services for your business, including: 
Technical support and troubleshooting, billing and invoicing, order fulfilment and verification, and outbound customer services 

Technical Support 

HUp’s technical support services allow your customers to use your product/service quickly. Our technical Support services include the following:  

Fund Allocation

The fund will have exposure to leading layer 1 blockchains, blue chip DeFi applications, emerging applications, and blockchain data infrastructure. Assets will be used efficiently, by staking them to earn yield. The fund will also earn yield by providing capital to decentralize exchanges.

Investment opportunity

The fund offers an opportunity to be early and achieve exposure to industry-leading decentralized technologies. We are fundamentally driven, focused on developer activity within problem solving applications. We identify opportunities which will disrupt industries, similarly to how the internet has. We estimate over the next 3 years, the industry will achieve significant adoption and further web2 integration. Our fund is positioned to capture this upside, providing our investors a 7x multiple on their capital.

Investment Approach

The fund has an intensive research approach, employing technologist and analyst that understand the emerging blockchain technology. We invest in blockchains and applications which are solving real world problems and are disrupting industries.